A selection of Induction materials, included idea generation, content creation and design covering topics such as; ‘Customer Journey – face to face training’ ‘Preventing Downgrades’ – digital elearn flipbook, ‘Customer Personas’ – face to face training and ‘Resilience and Empathy’ – digital elearn flipbook. Showcases ability to storytell, engage with video/interactions/face to face presentation slides and digital books.